MJM Technical Support
Direct assistance for MJM software, radio-streaming and managed web-hosting customers.
How Can We Help?
Software Support
Assistance with MJM Player, Traffic & Scheduler, licensing, activation, upgrades and operational issues.
Streaming Support
Help with encoder connections, listener links and service availability for managed streaming customers.
Hosting Support
Assistance with managed websites, certificates, access, migrations and hosting-related service issues.
Before Requesting Support
Please include enough information for us to identify the service and begin investigating the issue.
- Your organisation or station name
- The MJM product or hosted service affected
- Software version, where applicable
- A clear description of what occurred
- Any error message shown
- When the problem began and whether it is continuing
Existing Version 4 Customers
MJM Player Version 4.0.9 remains available for existing licensed Version 4 customers requiring compatibility or reinstatement assistance. Version 4 is not offered for new licence purchases.
Contact MJM with your existing licence details so the appropriate installer and documentation can be provided.
Contact Support
Use the contact page to submit your support request. Include the details above so we can respond efficiently.